In June the American Heart Association joined 65 other organizations across the state to call on the Governor to fund access to public benefits.
While public assistance benefits such as Medicaid and the Supplemental Nutrition Assistance Program (SNAP) are mostly or fully federally funded, individual states are responsible for administering these programs. The state’s commitment to successful administration of the programs can have a substantial impact on people’s ability to receive the benefits they qualify for.
Over the past year, Montana and other states have had to redetermine eligibility of Medicaid recipients for the first time since the beginning of the pandemic. Montana fared worse than many states, with high rates of children losing coverage and individuals reporting hours-long wait times trying to reach the public assistance helpline.
But the problems facing individuals in need of assistance pre-date the public health emergency. In 2017, the Department of Public Health and Human Services saw huge cuts to its budget and closed 19 Offices of Public Assistance.
The letter called on the Governor’s office to include increased funding for four primary areas:
- Increased options for in-person assistance
- Improved phone and website accessibility
- Increased critical agency personnel to support families in accessing programs
- Improved communications with clients.
During the Medicaid unwinding, advocates and community organizations identified these areas as the most urgent for the state to address.
The signers of the letter include community service providers, health care providers, Tribal organizations, faith groups and children’s advocates. These are the groups Montanans turn to when they must choose between feeding a family and filling a prescription when their Medicaid application is delayed. These are the people who help individuals without internet navigate online applications. They have seen firsthand the impacts of an underfunded system and are urging the Governor’s office to improve the accessibility of our public benefits programs.
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