As you know, the American Heart Association is advocating for all 9-1-1 dispatchers be trained to provide CPR instructions to bystanders awaiting EMS arrival. Dispatchers can coach callers with real-time, step-by-step instructions, enabling callers to become lifesavers, all while first responders are on their way. This process is known as dispatcher-assisted CPR or Telephone-CPR (TCPR).
hero_image_alt_text===911 dispatch center
thumbnail_alt_text===911 dispatch center
Cardiac arrest is a leading cause of death, with nearly 326,200 out-of-hospital cardiac arrests occurring each year in the United States. It strikes suddenly and without warning, and what happens in the first few minutes can mean the difference between life and death. For every minute without CPR, survival from a witnessed cardiac arrest decreases 7-10 percent. With EMS response times exceeding 10 minutes in many areas in Wisconsin, the need for CPR to be initiated prior to EMS arrival is even greater.